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Everything You Need to Know
From Our Factory to Your Door. Answers to the most common questions about how we make, ship, and deliver your mattress.
General information
Product information
Shipping & Delivery
Where do your mattresses come from?
Our mattresses come directly from our factory. That means you’re buying closer to the source, without the extra layers of traditional retail. We believe that should make the process simpler, more transparent, and more affordable for our customers.
How does buying directly from your factory benefit me?
Buying direct means fewer markups and better value. You’re getting the same quality product, just without the extra layers of traditional retail.
What can I expect when ordering from Sleep In Bedding?
A simple, straightforward experience. Place your order online, and we’ll deliver it directly to your door with clear communication along the way.
What makes your mattresses different?
Our mattresses are made by us—from the inside out. We manufacture key components like our inner springs and pocket coils in our own factory, giving us full control over quality at every stage.
That means you’re not just buying a finished product—you’re buying directly from the source behind how it’s built.
What does your mattress feel like?
Our mattress is designed to feel balanced—not too soft, not too firm. It combines supportive pocket coils with comfort layers that adapt to your body, creating a feel that works well for most sleepers.
The goal is simple: comfort that feels right from the first night and holds up over time.
What should I expect from your bamboo sheets?
Our bamboo sheets are made to feel soft, smooth, and breathable from the moment you put them on your bed. They have a naturally cool-to-the-touch feel and are designed for everyday use, with a secure fit that stays in place.
They’re an easy upgrade that makes your bed feel noticeably more comfortable without overcomplicating things.
Do you offer free shipping?
Yes — we offer free shipping on all orders.
The price you see on our website is the price you pay for your product to be delivered to your door, with no hidden delivery fees added at the end.
Do you offer 24–48 hour delivery everywhere?
Not in every area.
Our 24–48 hour delivery option is available only for customers located within a qualifying local delivery radius. Availability depends on your delivery address, scheduling, and current order volume.
If your address falls outside of that area, your order will still ship free — it may just take a bit longer to arrive.
Do you offer old mattress removal?
Yes — we offer old mattress removal as an optional add-on service.
Normally this service is $79, but when you purchase a mattress from us, the removal fee is $49.
This is a paid service and must be selected or arranged in advance.
What are the requirements for old mattress removal?
To be eligible for removal, your old mattress must be:
- Dry
- Free of infestations
- In acceptable condition for removal
This helps us protect our team, avoid delivery issues, and make expectations clear ahead of time.